Versand

All products are made to order.

Processing Time

Orders are typically processed within 2–7 business days before shipment.

Shipping Times

Shipping times vary depending on destination, carrier availability, customs processing, and seasonal demand. Delivery estimates provided at checkout are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Incorrect, incomplete, or undeliverable addresses may result in delays, returned shipments, or additional shipping charges. Please double-check your shipping information before placing an order.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Lost or Returned Orders

If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply for reshipment.

If you believe your package has been lost in transit, please contact us at hello@reynova.store and we will work with our fulfillment partner to investigate the issue.